Cancellation Policy

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KUR HESAPLA

Reservation cancellation and amendments:
Early Reservation Campaigns : You are allowed to shorten your reservation by changing the vehicle pick-up date and time towards the return date and time. No refunds are applied in case of shortening or full cancellation.
Pre-Paid Reservations :
 In addition to amendments, you are allowed to do in Early Reservation Campaigns, you are also allowed to change vehicle groups. Some changes and amendments may be due to additional fees.
Refund Table : (in case of cancellation or shortening)
• fee is non-refundable if you cancel within the last 24 hours.
• 25% of the rental fee may be refunded if you cancel within the last 1-2 days,
• 50% of the rental fee may be refunded if you cancel within the last 3-7 days,
• 75% of the rental fee may be refunded if you cancel within the last 8-15 days,
• 90% of the rental fee may be refunded if you cancel within the last 16-30 days,
• 100% of the rental fee may be refunded if you cancel your reservation when there is more than 31 days to your pick-up date and time.
Pay later reservations: No service charges or fees are applied to pay later reservations in case of amendment or cancellation however, some changes may be subject to additional fees and charges. 

Due to security reasons, any refunds may be posited to your credit card account in 1 month after cancellation. 

You Can Contact us for all cancellation & changes by info@familyrentalcars.com


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